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• The duty to respond to requests for information about the Co-operative and our activities.
• The duty to publish information about our services, our decisions and the facts and analysis which informs these decisions.
• The duty to advise and assist people exercising their right to request information under the Act.
FOI(S)A requires Scottish public authorities to adopt and maintain a publication scheme which has the approval of the Scottish Information Commissioner, and to publish information in accordance with that scheme.
We have adopted the Model Publication Scheme produced and approved by the Scottish Information Commissioner and we have developed a Guide to Information for this purpose, please see below.
Our Guide to Information tells you which information we publish routinely and provides links to those documents. There is information on how to make a request for information and what charges, if any, may be involved.
Alongside the Freedom of Information (Scotland) Act 2002, the Environmental Information (Scotland) Regulations 2004 (the EIRs) provide a separate right of access to the environmental information that we hold. It’s not always easy to know which law applies to which information. The Scottish Information Commissioner’s website contains a lot of useful information about your rights and how to exercise them.
Requests for information can be made in writing or by email.
Information may be withheld if there is a good reason for doing so. If we withhold information, we will let you know why. If you are unhappy with our decision, or with the way we have dealt with your request, you can ask us to review our decision. If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.
We already publish a great deal of information about our activities either directly on our website or indirectly through the publication of information via the Scottish Housing Regulator, Companies House and the Office of Scottish Housing Charities Commissioner.