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Payment and metering services are provided through the vPro Energy Metering System.
The vPro Energy Metering System (vPro:ems) is a SMART heat metering system that helps you to understand, budget and control your heat energy consumption.
vPro:ems connects into your energy supply to provide information directly to you through your vPro In-Home Display (vPro IHD).
The vPro IHD will provide key information to you such as your current consumption, remaining balance, days until you next need to top up and current tariff, amongst other information.
All tenants are issued with a payment card which shows their unique payment card reference number.
There are a variety of ways to pay for your heat and hot water:
Located nationwide quoting your unique payment card reference number – the nearest PayPoint is located in the Nisa store, Whitlawburn.