Vacancy – Concierge Manager

Date Posted: February 20, 2024

Concierge Manager

Salary EVH Grade 7 £36,860 to £40,475

West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 tenants.

We are seeking a Concierge Manager to join our team, who is passionate about the highest possible levels of service, local control and accountability. We offer a rewarding work environment where you will have the opportunity to make a real difference to our local community.

Reporting to the Head of Housing Services, you will lead the delivery of all Concierge functions. You will be an effective manager working with colleagues to ensure WWHC provides a responsive and customer-focused tenant support service.

The successful candidate must be able to meet the high expectations of our service users. This post requires someone who is has a proven record in delivering excellent Concierge services and understands the challenges involved. You will have good communication skills, proficient IT skills and will be a confident and effective manager who is willing to be hands on when needed. A flexible and enthusiastic approach is essential along with the ability to manage competing priorities.

We offer an excellent benefits package including 40 days’ holiday (including public holidays), flexi-time, company sick pay, and a defined contributions pension scheme.

If you feel you have the necessary skills and experience and you’d like to work in a forward thinking, well established organisation then we’d like to hear from you.

Please see below for an application pack.

Please return completed applications to recruitment@wwhc.org.uk

Closing date for applications is no later than 12 noon on Friday 8th March 2024 and interviews to be held on 21st March 2024.

West Whitlawburn Housing Co-operative is an Equal Opportunities Employer and we welcome applications from all sectors of the community.

We accept direct applications from candidates only. CVs will not be considered.

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