Changes to our Phone Lines

Date Posted: June 12, 2025

From Thursday 12th June 2025, we will be trialling a new options menu on our phone line. This means that when you call us you will now hear a series of options before being connected to a member of staff. The new options are:

Option 1 – Repairs and Maintenance

Option 2 – To pay your rent (please note that we cannot accept rent payments via any other option)

Option 3 – To speak to the Housing Services Team

Option 4 – Everything else

Our Concierge team are still available on 0141 646 1924 or via your handset.

We hope that this change will streamline the services offered by us. If any tenant has feedback on this new service that you wish to tell us about, please let us know either by phone, email, in-person or via our contact us page.

Who is my Housing Officer?

Kelly SemaanFiona Heeps
Ailsa TowerArkle Terrace
Albany TerraceArran Tower
Benmore TowerBelmont Road
Brown PlaceBuchan Terrace
Bute TowerGartmore Terrace
Clifton TerraceIona Place (No’s 1-4, 6, 8, 10, 12, 14, 16)
Hilton TerraceKintore Tower
Jura TerraceMorven Road (No’s 65, 67, 69 & 71)
Roslin Tower
Tiree Way

Cameron Ferguson – Our Assistant Housing Officer who handles housing applications, rent payments, lock up tenants and arrears.

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