Newsletter Spring 2015

Our latest newsletter is available to download.

Picture of front page of our Spring 2015 newsletter.

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Office Closed for Easter Public Holiday

The Co-operative’s offices will be closed on Friday, 3rd April and will re-open on Tuesday, 7th April at 9:15 am.

If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset.

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Tenant Meetings – Biomass Energy Project

West Whitlawburn Housing Co-operative Ltd, like a significant number of our tenants, has not been fully satisfied with the installation and operation of the biomass heating and hot water system to date. There have been detailed investigations and discussions with regards to the design of the system and the costs to tenants. These discussions have now progressed significantly and we are in a position to update tenants with our plans to resolve the issues.

In order to discuss the issues and the way forward, we will be holding four meetings in Whitlawburn Community Resource Centre, Belmont Road at 7pm. Tenants have been invited to a specific meeting for their property type or block. This is due to the capacity of the meeting room and also due to the fact that different issues are affecting different property types. If you are unable to attend your allocated meeting please contact the Energy Team at the office and we will see if it is possible for you to attend another one.

Meeting dates are as follows:
14th April 2015 – low rise properties
20th April 2015 – all Polish Tenants (Interpreter will be present)
21st April 2015 – Ailsa, Arran and Bute Towers
28th April 2015 – Benmore, Kintore and Roslin Towers

We have arranged these meetings so that you can hear our future proposals and have a chance to ask questions and raise any issues about the project in general. NPower, our Principal Contractor, will be in attendance at the meeting as will the WWHC Energy Team, who will be available at the end of the meeting to discuss with you any individual problems or issues you may have.

Meanwhile, if you have any enquiries or concerns relating to the heating & hot water system please contact any member of the Energy Team at the WWHC office and they will do their utmost to help you.

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Letter to Tenants – Community Heating Project

Please click here to read the letter delivered to all tenants of multi-storey and low rise properties about the Community Heating Project.

Screenshot of letter to tenants re energy project

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Rent Charges 2015/2016

The Co-operative’s tenant controlled Management Committee, following full consultation with all WWHC tenant/members, has set the rent charges for all our properties for the next financial year. The Co-operative’s philosophy behind rent setting is to ensure the provision of the highest possible service levels at an affordable rent. We understand the difficult financial situation many of our tenant/members face and so the Committee is pleased to be able to hold rents at an inflation only rise this year.

Rent charges, effective from 16th March 2015 are as follows:

Property Type

Weekly charge

4-weekly charge

Monthly charge

2 apt MSF




3 apt MSF




4 apt MSF




2 apt low rise




3 apt low rise




4 apt low rise




4 apt low rise (conversion)




2 apt cottage flat




3 apt mid terrace




3 apt end terrace




3 apt semi detached




4 apt bungalow




4 apt semi detached




5 apt end terrace




5 apt detached




If you are experiencing difficulty making your rent payments or you wish to discuss your account further, please contact your Housing Officer immediately. They will be able to arrange an appointment with a Welfare Rights Officer who will ensure you are receiving all the benefits you are entitled to. They can also provide you with help to manage your debts.

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