Biomass Energy Pricing Policy

Less than 13 pence per kilowatt hour (including standing charge and VAT).

Saving 24% against national/regional average prices.

Saving 30% against average current costs.

Prices fixed until April 2016!

Contact the office for more information.

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Office Closure 18th – 21st July 2014

Please note that the housing office will be closed on Friday 18th July and Monday 21st July. It will re-open at 9:15am on Tuesday 22nd July.

If you have an emergency during this time please contact the concierge station on 0141 646 1924 or via your handset.

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Newsletter – Spring 2014

Our latest newsletter is available to download.

Newsletter - 2014 Spring

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High Levels of Tenant Satisfaction Reported

A survey conducted on our behalf has revealed tremendously high levels of tenant satisfaction across all areas of our services.

The survey, completed by a record number of our tenants, showed that 96 per cent of tenants are very satisfied or satisfied with the overall services provided by WWHC.

A total of 81 per cent of tenants are happy with their ability to participate in WWHC’s decision making processes while 96 per cent of tenants feel that WWHC is good at keeping tenants informed.

The survey also revealed that 83 per cent of tenants feel their rent represents good value for money, 92 per cent of tenants are satisfied with the quality of their home and that 94 per cent of tenants are satisfied with The Co-operative’s repairs service.

Paul Farrell, director of WWHC, said: “By any measure these are tremendously positive results. This is the acid test of what we do. The most important people, our tenants, have given us a resounding endorsement that all our efforts are proving to be enormously successful for our tenants.”

Susan Anderson, The Co-operative’s chairperson, added: “It is a real delight to know that our tenants think so highly of the services and the quality of housing WWHC provides. This at a time when resources are very limited, is a huge testimony to the hard work of our Committee and staff. We will strive to continue to deliver such high quality housing and services in the future.”

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Office Closed for Public Holiday – 23rd May

The Co-operative’s offices will be closed on Friday, 23rd May and will re-open on Tuesday, 27th May at 9:15 am.

If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset.

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