Newsletter – Spring 2014

Our latest newsletter is available to download.

Newsletter - 2014 Spring

Posted in Downloads, Newsletters | Leave a comment

High Levels of Tenant Satisfaction Reported

A survey conducted on our behalf has revealed tremendously high levels of tenant satisfaction across all areas of our services.

The survey, completed by a record number of our tenants, showed that 96 per cent of tenants are very satisfied or satisfied with the overall services provided by WWHC.

A total of 81 per cent of tenants are happy with their ability to participate in WWHC’s decision making processes while 96 per cent of tenants feel that WWHC is good at keeping tenants informed.

The survey also revealed that 83 per cent of tenants feel their rent represents good value for money, 92 per cent of tenants are satisfied with the quality of their home and that 94 per cent of tenants are satisfied with The Co-operative’s repairs service.

Paul Farrell, director of WWHC, said: “By any measure these are tremendously positive results. This is the acid test of what we do. The most important people, our tenants, have given us a resounding endorsement that all our efforts are proving to be enormously successful for our tenants.”

Susan Anderson, The Co-operative’s chairperson, added: “It is a real delight to know that our tenants think so highly of the services and the quality of housing WWHC provides. This at a time when resources are very limited, is a huge testimony to the hard work of our Committee and staff. We will strive to continue to deliver such high quality housing and services in the future.”

Posted in News & Notices | Leave a comment

Office Closed for Public Holiday – 23rd May

The Co-operative’s offices will be closed on Friday, 23rd May and will re-open on Tuesday, 27th May at 9:15 am.

If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset.

Posted in OfficeClosure | Leave a comment

Resource Centre & Office Car Park Closure

The Centre car park will be closed to the public from Monday 12th May for two days. Please ensure that no vehicles are left in the car park overnight on 11th May and that access at the top of Belmont Road is kept clear.

Posted in News & Notices | Leave a comment

Office Closed for Public Holiday – 5th May

The Co-operative’s offices will be closed on Monday, 5th May and will re-open on Tuesday, 6th May at 9:15 am.

If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset.

Posted in OfficeClosure | Leave a comment