Rent Setting 2019/2020

West Whitlawburn Housing Co-operative’s Management Committee is considering the appropriate rent charges for all properties in the ownership of WWHC for the forthcoming financial year and is keen to consult with all tenants/members to allow them to express their views.

The Co-operative’s approach to rent setting has always been to make sure we deliver as high a quality of accommodation and services as possible at a rent which is reasonable, comparable with other similar landlords, and affordable to our tenants/members.

We are sure most tenants/members agree that we consistently achieve this objective and regular Tenants Satisfaction Surveys confirm that the vast majority of tenants think WWHC rents are very good value for money.

The Co-operative’s Management Committee, who decide rent levels and all of whom are WWHC tenants themselves, are acutely aware of the financial and economic difficulties many of our tenants face.

Our strategy is to continue to invest in our properties and protect high quality front line services for our tenants/members. Over the past few years we have needed to make considerable budget savings due to the economic climate. In doing so we have succeeded in ensuring that services we provide are not significantly affected.

With a full understanding of the difficulties many tenants/members are facing in relation to financial hardship, the Management Committee is keen to make sure that there is only a minimal rent uplift this year and is proposing a 1.9% uplift on all rents for 2019/20, which is considerably lower than inflation.

The Scottish Housing Regulator prefers rent consultations to give tenants options on rent charges. We feel this year that this is impractical due to the vagaries of Universal Credit. Approximately 67% of the WWHC rental income is benefit dependent. Since full roll out of Universal Credit in our area recently predicting income has been very difficult, due to the considerable changes in the benefits system. Therefore attempting to provide options would be almost impossible

The Management Committee is very keen to hear tenant/member views on this proposal, and on the WWHC Rent Policy, which is available on request. The Management Committee is not proposing any changes to the Rent Policy itself this year.

If you are a WWHC tenant/member and you want to respond to this consultation please write to our director, Paul Farrell, at our address or via the contact form on our website no later than 12 noon on Monday, 25th February 2019.


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Scottish Housing Regulator National Panel: Add Your Voice

Would you like to help improve social landlord services in Scotland? The National
Panel is one of the ways that the Scottish Housing Regulator can hear what people
think and make sure they focus on the important things.

Panel members are asked for their views on a range of issues affecting people who use social landlord services. You will receive occasional surveys, information updates and invites to take part in other feedback exercises. Participation is always optional, and you can leave at any time.

The Regulator wants to include as many different voices on the Panel as possible, including people who are not involved in other ways of giving views on landlord services (most members are not part of local tenant forums). Members include Council and Housing Association tenants, people who are using or have used homeless services, home  owners who receive factoring or common repairs from a social landlord, and people living in social rented Gypsy/Traveller sites.

Find out more and join…
Online at
Call Engage Scotland (who manage the Panel) on 0800 433 7212
Request a printed form by email or call 0800 433 7212

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East Whitlawburn Regeneration News Update

Following on from the article in our Winter newsletter edition confirming the regeneration plans for East Whitlawburn, South Lanarkshire Council has now confirmed the following:

  • Phase 1 of the demolition process includes all properties at Rona Terrace, Maxton Terrace, Aron Terrace and some properties at Morven Road.
  • A large number of East Whitlawburn tenants and residents have indicated that they wish to stay in Whitlawburn, therefore the council are progressing moving tenants from January 2019 to properties that are currently empty outwith the phase 1 demolition area.
  • The Co-operative is assisting the council with temporarily relocating some tenants to West Whitlawburn.
  • WWHC is likely to acquire 60 additional properties.

There will be a Public Consultation Event on:

Wednesday 16th January 2019 in the
Community Hall at Morven Road, from 2.00 p.m. – 7.00 p.m.

  • All tenants and residents of Whitlawburn are invited to attend
  • It is a drop-in event where the masterplan for the area will be available to view and South Lanarkshire Council and West Whitlawburn Housing Co-operative staff will be on hand to answer any questions.

We will keep all our tenant/members informed as the regeneration progresses.

Should you require any further information please do not hesitate to contact South Lanarkshire Council Strategy and Support Team on 01698 454758 or email or contact Jeanette or Kirstie at our office.

CCG logoHuib West Scotland

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Newsletter – Winter 2018

Our latest newsletter and annual report is available to download.

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Christmas Opening Hours

The office will close on Monday, 24th December and re-open at 9.15 am on Thursday, 3rd January 2019.

Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by calling 0141 641 8628, using their handset, or by dropping in to the station.

Staff and committee wish all our tenants and friends a very happy Christmas and New Year.

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