Coronavirus Covid-19 Information

Our offices are closed to the public. We have stopped all non-essential tenant home visits, appointments, and meetings with outside sources for the foreseeable future.

We are maintaining essential services and responding to emergencies.

You can contact staff by phone on 0141 641 8628, by email, and you can, of course, contact concierge using your handset.

Tenants should let us know if they have been told to self-isolate or if they are displaying symptoms –  a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste – so that we can advise staff and contractors.

Scottish Government Guidelines

The latest guidelines from the Scottish Government can be found here: https://www.gov.scot/coronavirus-covid-19/

Check which guidelines apply in your postcode area https://www.gov.scot/publications/coronavirus-covid-19-protection-levels/

NHS Inform – Information and Advice

Up to date information and advice from the NHS is available here:

https://www.nhsinform.scot/coronavirus

Public Health Scotland

Guidance and statistics from Public Health Scotland is available here:

https://www.publichealthscotland.scot/our-areas-of-work/covid-19/

UK Government Latest Information and Advice

You can keep updated on the position by reviewing the official UK Government information here: https://www.gov.uk/coronavirus

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Office Closed – Public Holiday

The office will be closed from Friday, 28th May 2021. It will re-open at 9.15 am on Tuesday, 1st June 2021 for telephone calls and emails only. All buildings are still closed to visitors.

When the office is closed tenants can report emergency repairs to Concierge using their handset or by telephoning 0141 646 1924.

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New Director Appointed

Photograph of Stephanie Marshall
Stephanie Marshall

West Whitlawburn Housing Co-operative is delighted to announce the appointment of Stephanie Marshall as its new Director following the retirement of former Director, Paul Farrell.  Stephanie has been with the Co-operative since late 1989 and has held a number of senior roles, most recently as Acting Director. She therefore brings a wealth of local knowledge along with her tremendous enthusiasm and leadership skills. 

Making the announcement, Anne Anderson, Chair of West Whitlawburn, said “We are delighted to confirm Stephanie as our new Director. She very much stood out from within a very strong field of applicants and I am confident that Stephanie will continue to further develop our high performing organisation, helping us to meet the ambitions we have for West Whitlawburn and the people who live here. The Management Committee is very much looking forward to continuing its productive and successful working partnership with Stephanie in the coming years”.   

Stephanie said “I am delighted to have been confirmed as the new Director at West Whitlawburn. I have been here for a large part of my career and I feel that I still have more to do. I am looking forward to working with the Committee and staff team in getting us through and out of the current Covid situation and onwards to ever better things over the coming years. It is a privilege to lead a highly respected and locally based organisation which is committed to providing excellent housing and services to our members, residents and service users.” 

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Office Closed – Public Holiday

The office will be closed from 4.45 pm on Thursday, 1st April 2021. It will re-open for telephone calls at 9.15 am on Tuesday, 6th April.

Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924.



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Vacancy – Director

Due to retirement we are looking to recruit an outstanding Director who will lead the organisation both strategically and operationally in the delivery of excellent services to tenants. Such opportunities are rarely available for those particularly looking to work within a traditional Housing Co-operative.

The successful candidate will be both passionate about, and committed to, our vision to remain an independent Co-operative which develops, manages and maintains our community (and its assets) to the highest possible standards. You will demonstrate a solid track record gained in social housing and will exhibit significant managerial work experience including inspiring, developing and managing staff effectively.

We want our next Director to possess:

  • Tertiary level education or equivalent relevant experience
  • Significant and productive experience of working in partnership with external agencies and stakeholders
  • Superb interpersonal, ambassadorial and influencing skills
  • Excellent oral and written communication skills, including negotiating and report writing
  • Effective business development and IT skills
  • Business acumen, and skilled in social entrepreneurship

We offer full EVH terms and conditions of employment, including a pension scheme to the successful candidate.

If you have long been looking for a leadership role within a Co-operative environment, and if you have the competencies to deliver our ambition, please download an application pack from the EVH website.

All queries about this post should be directed to EVH E: Recruitment@evh.org.uk or Tel: 0141 352 7435

Closing date is 10:00 AM on Friday 9 April.

Interviewees will be tested in week commencing 19 April and interviews will then be conducted on 27 April within our office.

‘We are an Equal Opportunities employer’

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Director Announces Retirement

Paul Farrell
Paul Farrell

Paul Farrell, Director of West Whitlawburn Housing Co-operative, is retiring from his role after 32 years in the post. WWHC was established in March 1989 to control and manage the first Stock Transfer of Multi-Storey stock from a local authority. Paul was appointed as its first Director in May that year and has led the community controlled organisation with its Management Committee and his staff ever since.

He graduated in Economics and Marketing from the University of Strathclyde and after completing a post graduate diploma in Management Studies joined Glasgow City Council. He worked in Community Development and Community Renewal roles in the north-west of Glasgow before being recruited by the WWHC management committee.

Paul’s drive and infectious enthusiasm to work closely with local people to improve the community have made him a very popular Director. During his time at the helm, and with full support from the management committee and staff team, WWHC achieved many significant ‘firsts’ in community housing:

  • First Scottish winners of The Big Society Award, with representatives travelling to Downing Street to receive the accolade.
  • First lottery grant in Scotland for the Community Resource Centre.
  • First fibre to the home network in the UK (Whitcomm).
  • First to establish a not-for-profit tenant owned energy supply company.

Paul was seconded in 2000 to the Glasgow Housing Association and spent three years heading up the GHA Communications Team that played a significant role in successfully delivering the historic transfer of Glasgow City Council’s housing stock. His expertise and skill have been in demand by others and he has twice been Acting Director of East Kilbride and District Housing Association and was engaged in the same role by Faifley Housing Association.

Paul said: “It’s been a great honour and privilege to have led the WWHC staff team since the organisation’s inception in 1989. The WWHC Management Committee and staff have been wonderfully supportive of me over these many years. They are special people, who are the foundation and cornerstone of a tremendously successful organisation. We have achieved an enormous amount together, with many ground-breaking firsts. The Whitlawburn pioneers who led the stock transfer in 1989 were true visionaries and together we embarked on a remarkable journey. I am delighted to be leaving WWHC in such a tremendously strong position, as I hand over the baton to my successor.”

Paul, 61, who leaves at the start of March, added: “I have no regrets just a few disappointments with external agencies recently. For me the Scottish Government for not actively promoting Housing Co-operatives, the Scottish Housing Regulator for a blinkered approach and often unconstructive behaviour, and the local community health initiative for failing to do anything significant about health inequalities in Whitlawburn.”

“I would like to send my very best wishes to my successor and the WWHC committee and staff team. I know they will admirably continue the successes, culture and identity of WWHC that will lead to further outstanding achievements in the years to come.”

WWHC’s Depute Director, Stephanie Marshall, is working as Acting Director until the position can be advertised.

WWHC Chairperson Anne Anderson said: “On behalf of our Committee, staff, members and tenants, I want to thank Paul for his leadership, dedication and guidance over the last 32 years. Together we have changed West Whitlawburn for the better with Paul’s contributions driving the Co-operative forward and giving us a record of significant success and ground-breaking achievements. He will be missed by everyone and we wish Paul the very best for the next chapter of his life.”

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