Spotkanie Polskich Mieszkańców – Polish Residents’ Meeting

Może być to zaskakujące, gdy uświadomisz sobie że prawie 10% (czyli prawie 60 rodzin) lokatorów WWHC stanowią Polacy

WWHC pragnie w pełni wspierać oraz integrować Polonie w West Whitlawburn oraz WWHC, najemce kontrolowanego przez wlasciciela.

Aby wykazać nasze wsparcie dla Polonii w Zachodniej Szkocji, ostatnio dokonaliśmy wpłaty w wysokości 100.00 £ do Polskiego Instytutu w odpowiedzi na apel zbierania funduszy, mamy nadzieje że jest to pomocne oraz wspierające.

Planujemy zorganizować spotkanie dla naszych wszystkich Polskich Mieszkańców w poniedziałek 20tego Marca 2017 o godzinie 19.00 w Whitlawburn Community Resource Centre, w celu zbadania w jaki sposób możemy dalej wspierać i integrować naszych polskich mieszkanców.
Twoja obecność będzie mile widziana.

It may surprise you to realise that almost 10% (that is almost 60 families) of WWHC’s tenants are Polish.

WWHC wishes to fully support and integrate the Polish community into West Whitlawburn and to WWHC, your tenant controlled landlord.

To demonstrate our support for the Polish community in the West of Scotland, recently we made a donation of £100.00 to the Polish institute’s fundraising appeal, we hope this is helpful and supportive.

We are planning a meeting for all our Polish residents on Monday, 20th March 2017, at 7pm in Whitlawburn Community Resource Centre to explore ways in which we can further support and integrate our Polish tenants. Please come along you will be very welcome.

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Heat and Hot Water System Payments

PayPoint Logo
The payment system in place for tenants’ heat and hot water is moving from Payzone to PayPoint. This will offer a better and more accessible payment service for tenants.

PayPoint is available at over 29,000 places across the UK. Most stores are open early until late, 7 days a week. The nearest PayPoint is located in the Nisa store, Whitlawburn.

To find other PayPoint outlets, please visit the PayPoint website at

The various other ways to pay for your heat and hot water are still in place as follows:

  • Direct debit or standing order to pay a fixed amount each month. You can do this by logging onto or by calling 0845 519 5099.
  • Telephone 0845 519 5099 (Monday to Friday 8.00 am to 6.00 pm) quoting your unique payment card reference;
  • Online. You can logon to to make single and subscription payments by credit or debit card or to set up direct debit.

For further assistance with your meter or payments you can contact our office or contact vPro Customer Services direct on 0845 519 5099 (Monday to Friday 8.00 am to 6.00 pm). Or by email at

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Rents 2017/2018

Following an extensive consultation exercise with all our tenants/members the West Whitlawburn Housing Co-operative (WWHC) Management Committee, all of whom are tenant/members themselves, considered the rent position for 2017/18 at its meeting of 27th February 2017 and decided that a 2% rent increase was a prudent and required course of action to meet the financial requirement of WWHC for this year. This decision was taken in the light of CPI inflation running currently at 1.6% and RPI inflation currently running at 2.5% in the UK.

The Co-operative’s philosophy to rent charges is to ensure we are providing the highest possible quality of services to our tenant/members at a rent which is reasonable, comparable and affordable. The Committee considered the rent rises of many similar housing organisations and the WWHC increase is lower or similar to most of those other organisations.

The Committee fully appreciates the financial difficulties some tenants/members are currently experiencing, caused by austerity, macro economic recessions and welfare benefit reform.

If you are experiencing any difficulty in meeting your rent payments, please contact your Housing Officer immediately who will be sympathetic and will endeavour to help you in any way possible.

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Members’ Meeting

All West Whitlawburn Housing Co-operative members are warmly invited to a meeting on Monday 6th March 2017 at 7.00pm in Whitlawburn Community Resource Centre, 57 Belmont Road, Whitlawburn. The meeting is an opportunity for members to have their say and to be updated about the organisation’s progress and plans.

Refreshments will be provided.

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Rent Setting 2017/18 – Consultation

The Management Committee is currently considering the appropriate rent charges for all properties in the ownership of West Whitlawburn Housing Co-operative Ltd for the forthcoming financial year and is consulting with all tenants/members to allow them to express their views.

We have written to all tenant/members with details of the proposals, you can view a copy of the letter by clicking here.

The Management Committee is very keen to hear tenant/members’ views on this proposal, and on the WWHC Rent Policy, which is available on request.

If you want to respond to this consultation please write to or email Paul Farrell, Director, at the addresses on our contacts page no later than 12 noon on Monday 27th February 2017.

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