Author Archives: Corporate Services

Office Closed – Easter Public Holiday

The office will be closed on Friday, 19th April and re-open at 9.15 am on Tuesday, 23rd April 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 … Continue reading

Posted in News & Notices, OfficeClosure | Leave a comment

Scottish Housing Regulator National Panel: Add Your Voice

Would you like to help improve social landlord services in Scotland? The National Panel is one of the ways that the Scottish Housing Regulator can hear what people think and make sure they focus on the important things. Panel members … Continue reading

Posted in News & Notices | Leave a comment

Office closed Friday, 14th December PM

The office will close at 12 noon on Friday, 14th December. It will re-open at 9.15 am on Monday, 17th December. Tenants can report emergency repairs to our Concierge team on 0141 646 1924 or by using their handset.

Posted in News & Notices, OfficeClosure | Leave a comment

Complaints Procedure

Read our Complaints Handling Procedure (Revision 3) for help with how to complain to us.

Posted in Policy & Procedure | Leave a comment

Fair Processing Notice

Our customer fair processing notice is available to view or download in several languages. GDPR Fair Processing Notice (How we use your personal Information) إشعار عن التعامل المناسب مع النظام العام لحماية المعلومات GDPR GDPR Zpráva o zpracování osobních údajů … Continue reading

Posted in Downloads, Policy & Procedure | Leave a comment