We wrote to all tenants last week and matters have moved on considerably since then.
We are now focussing on 3 main objectives.
- Protecting vulnerable tenant/members/staff.
- Helping reduce the spread of the virus.
- Progressing scenarios 1 and 2 in my previous letter i.e. a reduction in staff resources which will lead to a reduction in services WWHC provides currently.
We have now closed WWHC Offices, Concierge Building and Whitlawburn Community Resource Centre to public access until further notice and we are currently only dealing with essential matters, emergencies and urgent repairs.
We would ask that you do the following:
- If you, or a neighbour, are over 70 years of age or have diabetes, asthma, cancer, a heart condition, qualify for a free flu jab, pregnant and have no or limited support please let us know. We will do our best to support vulnerable tenant/member/families at this difficult time.
- Please only contact WWHC office/concierge/Whitlawburn CRC if urgent and if you need to contact us please do so via your handset, telephone, email or by letter rather than visiting the office/concierge/Whitlawburn community resource centre, at this time.
- Please let us know if you or any member of your household are self isolating or are diagnosed with coronavirus/covid-19 if you are calling us to request any urgent service.
- Please appreciate that WWHC staff resources will be stretched very thinly, possibly for a considerable period of time and we may not be as responsive as we normally are.
- Please follow widely publicised NHS advice on all matters relating to this crisis.
At a crisis time such as this we are sure WWHC tenants/members committee/staff/contractors will pull together to help each other reduce the difficulties we are all facing.